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Merge Clients

Learn how to merge a client's Risk assessments and/or client accounts

Updated over a year ago

From the home screen, navigate to your Client or Prospect list:

  1. Click the 3 Dots (on the right hand side) of the individual you'd like to merge into another profile:

  2. Click Merge Individuals:

  3. Select the profile/individual you'd like to merge into > click Next:

  4. A warning window will popup informing you that a merge is an irreversible action. Verify the information is correct and then click Continue:

  5. To confirm you'd like to proceed with the merge and to acknowledge the warning message, type in merge accounts and then click Merge Accounts to submit:

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